FREE standard shipping on orders over $49
Warranty & Satisfaction Guarantee Policy
Effective Date:
May 23, 2025
At JD Innovations LLC, we stand behind the quality and performance of our products. Your satisfaction is our top priority. That’s why we offer a
100% Risk-Free – 30 Day Money Back Guarantee on all purchases made through www.pickleballgripdoctor.com
.
If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund — no questions asked.
To qualify for a refund:
The product must be returned within 30 calendar days of the delivery date. Proof of purchase (order number or confirmation email) must be provided. The item must be in original condition, with no excessive damage or misuse.
How to Request a Refund:
Email us at [email protected] with your order number and reason for return. We will provide return instructions and a return shipping address. Once we receive and inspect the returned item, we will issue a full refund to your original payment method within 5–7 business days.
Exclusions:
Products damaged due to misuse, neglect, or unauthorized modification are not eligible. Shipping costs are non-refundable unless the return is due to our error or a defective product.
Defective or Damaged Products:
If you received a defective or damaged item, please contact us immediately at [email protected] and we will arrange for a prompt replacement or full refund at no cost to you.